Frequently Asked Questions
-
Yes. We have a 12 hour cancellation policy for group classes and 24 hour cancellation policy for private and semi-private sessions. If you cancel inside the cancellation window you will lose your class/session credit.
-
All sales on class packages and sessions are final. If you purchase a class credit but cannot attend the class you signed up for and cancelled outside of our 12 hour cancellation window, the session will go back into your account for you to use at a later date.
-
We understand that things happen! However, to maintain a safe, focused, and high-quality experience for everyone, our doors are locked 5 minutes after class begins. Late arrivals can be disruptive and not have enough time to properly warm up.
New to the studio? Please arrive 10 minutes early to check in and get settled.
Arriving more than 5 minutes late means you won’t be admitted and will be marked as a no-show, resulting in the loss of your class credit.
Thank you for helping us keep our classes safe, respectful, and enjoyable for everyone!
-
Single sessions are good for 30 days Packages, like our 5 pack or 10 pack are good for 6 months before they expire.
-
Arrive early! Our doors open 10 minutes before class so you have time to check in and get settled.
Grip socks are required for all group classes for your safety and sanitation. Forgot yours? No worries—we sell grip socks at the studio.
And don’t forget to bring your own water bottle!
-
To protect everyone’s privacy and experience, phones must be left at the front with your personal belongings during class.
Our 50-minute classes are your time to disconnect, be present, and focus on your mind-body connection—without distractions. We encourage you to snap your photos before or after class and share your experience!
Thanks for helping us create a comfortable and respectful space for everyone.
-
Core Club is our monthly membership for classes, we offer two tiers of membership:
Core 10 - 10 sessions/month
Core Unlimited: Unlimited sessions/month
-
There is a 3 month commitment when you join our Core Club memberships, after your initial 3 month commitment the membership is month to month (payment is monthly).
Sessions do not roll over and cannot be shared with anyone else.
One Month notice is required for all cancellations (must be outside of your initial 3 month commitment)
-
Core Club 10: if you cancel within the 12 hour you will forfeit your session.
Core Unlimited: if you cancel within the 12 hours you will be charged a $45 drop in fee.
-
Early access to classes - you get access to our classes a month earlier
Guest passes - you receive one guest pass per month (for new guests only)
15% off all retail products